Frequently Asked Questions

What is this website and how can I use it?

Please watch this video for more details

How does closed captioning (CC or Subtitles) work and what are the reasons that make it not to work?

If the YouTube video has closed captions then VideoLink will automatically show it ex; the original video of this link is as you see the YouTube video already has closed captions that VideoLink was able to fetch automatically.
Please follow this link to learn how to add closed captions to your YouTube video.

If the YouTube video has closed captions but VideoLink wasn't able to fetch it, then most probably the video is categorized as unlisted and in this case, you need to go to the video settings at YouTube and change its category to be public, the other case occurs when the closed captions are auto-generated by YouTube, we are not yet supporting auto-generated captions but there is a workaround that you can do to make it work on VideoLink, the solution is to upload subtitles to the Youtube video, so Safe YouTube can detect the captions automatically, it's simple, you don't need to create the subtitles from scratch, you can use tools such as then follow the steps at to upload the subtitles to the YouTube video.

What are the URLs that I need to whitelist in my firewall to make sure VideoLink runs smoothly?

If you are using a firewall or content filter, you might need to whitelist the below URLs in order to run VideoLink correctly:

Why do I see a black screen when I try to click the fullscreen button in Safari?

This is a glitch in some versions of Safari, we advise you to use another browser such as Chrome.
Safari issue has been reported to Apple and you may follow this link for more details

The video plays fine on YouTube but is cropping the top and bottom of the video when played through VideoLink!

Most probably your video was recorded in portrait mode, we are currently supporting videos that were recorded in landscape mode, so please re-record your video in landscape mode, we will do our best to support portrait videos in the near future.

How could I resolve this message “This video is restricted. Try signing in with a G Suite account”?

Most probably you are signing to Google with an account that doesn't have enough privileges, you may just switch the account to another one such as managed school account.
If this doesn't solve the issue, you may find a solution at

I cropped a video but it doesn't seem to be cropped!

You need to click the "Save" button after cropping the video.

The video cropped fine but it's still showing the full length of the video.

In the near future updates, we will add an option to display the copped duration only.

Am I free to use VideoLink with any video type?

The main purpose of this website is education, we don't mind videos that are useful for others.
We don't allow and remove the below types of videos:
1. Offensive videos that include hate speech.
2. Songs and Movies (the site is for educational purposes only).
3. Videos that have improper scenes.
4. Gaming videos.

How could I embed a VideoLink video on my website?

Embedding is not currently supported, we offer it to a limited number of teachers at a reasonable price, please contact the support for more details.

Why does the VideoLink link take me to another video?

VideoLink URL is case sensitive, ex; is not the same as the last "o" in the first URL is small and it's capital in the second URL and this makes each URL takes you to a different video.

Do VideoLink Videos Add to the YouTube View Count?

YouTube has some clarification on this; as long as a user watches the video for a long enough time, and the video is visible, embedded videos (such as VideoLink) will still count towards your view count. If the visitor is a low-quality visitor (such as a bot or a proxy), if the same visitor views a video over and over, or of a visitor only views your video for a couple of seconds, it won’t count towards your view count.

How can I download the video?

We do not support downloads directly, but there are applications that’ll allow you to do this. Please make sure to respect copyrights and only download videos with consent of the author, or videos that are copyright-free. You can use VDownloader to download and convert videos to MP4 format.

Do you copy YouTube videos to your server?

No, we are not copying YouTube videos and if the video is removed from YouTube, it will be unavailable on VideoLink.

Is it legal to block YouTube ads?

In short, you're free to block ads, even Google doesn't mind this and allow ad blocker extensions to be installed to Chrome, you can also find many ad blockers in Chrome web store such as AdBlock this Chrome extension has been used by 10M+ users.

How do I use keyboard shortcuts?

Spacebar: Play / Pause.
Up/Down arrow on the seek bar: Increase/Decrease volume 1%.
Left/Right arrow on the seek bar: Seek backward/forward 5 seconds.
f: Activate full screen. If full screen mode is enabled, activate F again or press escape to exit full screen mode.

How could your service protect kids from improper YouTube videos?

The first phase of our solution should prevent the kids watching a YouTube video from distracting or unrelated videos and from watching offensive comments or hate speech, the second phase that we are currently working on should help parents to create channels for their kids and fill them with the type of proper videos that express the kid interests, this will not be time consuming at all, all what the parent needs to do is to copy and paste preferable YouTube videos, once the kid find a channel with his/her name and photo including the type of videos that he/she like, it should keep the kid busy with his channel, the parent can also use the playlist option to keep videos playing for a while, while this should work with most of the kids, we highly recommend to always supervise the kids behaviour each now and then.

Am I free to use VideoLink with any video type?

The main purpose of this website is education, we don't mind videos that are useful for others.
We don't allow and remove the below types of videos:
1. Offensive videos that include hate speech.
2. Songs and Movies (the site is for educational purposes only).
3. Videos that have improper scenes.
4. Gaming videos.

How many VideoLink videos can I generate and does the link expire?

You can generate VideoLinks with no limit and the link will never expire as long as it's proper to be on our database.

I lost the VideoLink, How can I retrieve it?

Unfortunately it is not possible now to retrieve the link but will be possible soon upon getting the second phase of the solution done. For now kindly re-generate the link and always copy the generated link to a file on your computer or send to yourself in an email.

There are some ads on the YouTube video, How can I remove them?

We have no control over these ads, though if you are the owner of the video you may disable monetization from YouTube control panel, this should do the job.
Or you could use Google Chrome or Safari and install adBlock extension which should remove all ads inside the video.

Is it legal to use VideoLink?

Yes, it's fully authorized by YouTube, we are using a licensed YouTube API to integrate with our solution.

Why should I use your solution while YouTube provides safe mode option?

Safety mode does not work well and there are over 100 links and buttons around the video player which are enough to scatterbrain any viewer.

Can I run VideoLink in school while YouTube is blocked?

It depends on how your school configured their proxy filtering.

Why should I make a donation?

Contributions are requested and optional. They help sustain our work and keep VideoLink running and getting better. Your donation will help thousands of teachers, students, parents, kids, and many others have a safer and better watching experience that they deserve.
Please click here if you are interested to make a donation

I do not have money to make a donation but would like to contribute that good work?

Thanks for your positive interaction, sharing the website with your friends would help us to spread our service, you could also send your suggestions and comments to us which are very welcome.

Why autoplay option doesn't work on my android system while it works on my laptop?

Autoplay on most mobile platforms (Android, iOS) gets blocked to avoid poor user experiences - video should only play following a user action.
Add Bookmarklet
A bookmarklet is a "one-click" tool which adds functionality to your browser where you can create VideoLinks directly while watching videos on

Drag "DO NOT CLICK" the below bookmarklet to your Bookmarks Toolbar. It should appear on the toolbar.